Last Modified: March 14, 2016

Our Promise to You

We appreciate the trust you place in us and would not want to jeopardize your trust in any way. We respect your privacy and are committed to protecting the security of your personal information. Rest assured that we will not rent or sell your personal information to anyone.

MINI of Annapolis strives to provide you with the best ownership experience possible. As such, we maintain physical, electronic and procedural safeguards designed to protect your personal information and comply with the following privacy guidelines:

The MINI of Annapolis Commitment to Privacy

What information does MINI of Annapolis collect?
As part of providing you with our products and services, we obtain personal information about you, such as your name, address, email and phone number.

How does MINI of Annapolis use my information?
Our primary goal in collecting personal information from you is to facilitate efficient transactions and provide you with information regarding relevant products and services. MINI of Annapolis will not do anything to jeopardize your trust, including renting or selling your personal information.

What information does MINI of Annapolis share?
We share personal information with members of the BMW Group, to assist us in providing offers for products or services that may be of interest to you. Members of the BMW Group include, BMW North America, BMW Financial Services, BMW Bank of North America, and BMW Insurance Agency. All of these companies are contractually obligated to keep the personal information that we provide to them confidential and to use such information only to provide the services we ask them to perform.

Is my information secure?
We maintain physical, electronic and procedural safeguards designed to protect personal information. We also employ encryption technologies and user authentication procedures that are designed to keep your data secure. We limit access to personal information to authorized personnel and contractors who need access to perform their job and are contractually required to keep your information secure.

How am I updated on MINI of Annapolis’s privacy policy?
As business conditions change, we will update this policy to reflect changes in our business practices. We will post revisions to our policy on our web site.

Questions and Comments
Please feel free to send your privacy-related comments or questions to privacy@bmwusa.com or write: BMW of North America, Privacy Office, PO Box 1227, Westwood NJ 07675-1227. You may also call Customer Relations at 800-831-1117 Prompt Customer Service Vehicle.

ITEM ELIGIBILITY:

You may return most new,unopened items sold and fulfilled by MINI of Annapolis within 30 days of delivery for a full refund. Return shipping costs will also be paid if the return is a result of the MINI of Annapolis’s error (you received an incorrect or defective item, etc.). Some items may have special returns policies. Contact MINI of Annapolis for more details.

MINI of Annapolis
31 Old Mill Bottom Rd N, Annapolis, MD 21409-5431
Phone: (410) 349-2565 Fax: (410) 349-2565

ITEM ELIGIBILITY:

Items that meet the MINI of Annapolis’s return guidelines will receive a full refund. Some items may not be eligible for a refund, or may only be eligible to receive a partial refund.

* Any unopened, non-installable item in original condition that is returned more than 30 days after delivery: 80% of item’s price.
* Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to the center’s error: No refund.
* Items returned for reasons other than the result of the MINI of Annapolis’s error will be subject to a restocking fee. Consult your MINI of Annapolis for these fees.
* It is recommended that return shipments be insured in the case of damage or loss by the carrier.
* In order to be acceptable for return, apparel items must be in the original BMW packaging with all original labeling intact.

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes MINI of Annapolis to process your return once it has been received (usually 3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You will be notified via e-mail of your refund once your returned item has been received and processed.

If you returned only one item from a multi-item shipment, you will be reimbursed only for the per-item shipping fee for the item you returned and not the per-shipment fee.